Privacy Policy

1. Data Controller

This notice is prepared by ICE-ERP to inform website users about personal data processing practices.

2. Categories of Personal Data

• Name and surname submitted via contact form
• Company information (if provided)
• Email address
• Message content
• Technical request records (IP, timestamp, security logs)

3. Purposes and Legal Basis

• Responding to contact/demo requests
• Maintaining communication and customer support
• Ensuring service continuity, security and abuse prevention

Data is processed only to the extent necessary under applicable legal grounds.

4. Data Collection Method

Personal data is collected electronically through web forms, email communication and technical system logs.

5. Data Transfers

Data may be shared on a need-to-know basis with:

• Hosting and email infrastructure providers
• Authorized public institutions when legally required
• Professional service providers required for legal compliance

6. Retention Period

Contact and request data is retained for the required operational and legal period, then deleted, destroyed or anonymized.

7. Your Rights

You may request access, correction, deletion or objection concerning your personal data, subject to applicable legislation.